A Cloud-based Solution for Streamlining Operations of Electric Harbour Crafts

Business Opportunity

Comprehensive Solution for Vessel Management

The client is a forward-thinking maritime services company committed to developing sustainable, innovative, and advanced solutions for shipping and vessel management. They offer electric boats with zero emissions and less maintenance. One of the client’s hallmark products is an electric water vessel that facilitates crew transfers and cargo between land- and ocean-going ships while operating inside harbor environments.

The client was looking to improve their customer and employee experience by streamlining its booking and admin management processes. Our one-stop application covers end-to-end vessel management, enabling better tracking for passengers as well as roster management for captains and crew. Customer experience transformation with an interactive dashboard showcases a number of details ranging from trip details to payment and API-integrated weather, sea state details, etc.

The Challenge

The client’s ambitious goal is to transform the marine sector into a more environmentally friendly one. Due to the significant resources and increased internal staff needed to manage local servers, their system took time and personnel away from innovation and essential company operations. The client needed suitable cloud solutions to plan, oversee, and operate electric vessels in order to fulfill their objective and expand their business effectively.

Our Solution

To enhance the client’s customer and employee experience, we developed a comprehensive one-stop application for end-to-end vessel management. This solution streamlined booking and administrative processes, offering improved tracking for passengers and efficient roster management for captains and crew. 

Our interactive dashboard transformed the customer experience by providing detailed trip information, payment tracking, e-signatures, trip cancellations, and bookings. We also enabled integration with their existing weather API that provides details on weather, temperature, and sea state. Admins have access to the dashboard that allows data to be sorted as per various factors including port, pier, booking type, routes, etc. 

The client enhanced fleet expansion and agility using Google Kubernetes Engine (GKE) for seamless service deployment and real-time data monitoring via Pub/Sub, ensuring maximum vessel efficiency. They secured operations with Cloud Armour and stored data in scalable Cloud SQL. Artefact Registry and Cloud Build were used to ensure secure and reliable updates.

Benefits of Application Development with Niveus

• Sustainable solutions: With one of our core values being sustainability, we ensure that our application development process prioritizes building solutions that help the planet. 
• Lowered Costs: Our solutions are built to ensure optimum costs for the client, ensuring that we are able to help their apps perform at lowered infrastructure costs. 
• Agile Development Environments: We build agile development environments with the best practices that enable businesses to adapt faster to market changes, make iterations and incorporate feedback. 
• Extensive Expertise: Our extensive experience with the cloud puts us in a unique position to deliver turnkey solutions, giving businesses the inside scoop on cloud optimization.

Results

• Insightful Strategies: Niveus’s deep expertise in GKE ensured a smooth and efficient implementation of the client’s operations with the Kubernetes Engine, minimizing downtime and disruption. This strategic move allowed the client to reduce infrastructure costs significantly, enabling them to reallocate resources toward innovation.
• Scalability and Agility: With Niveus’s guidance, the client adopted an agile development approach, utilizing the scalability of Google Kubernetes Engine (GKE). This allowed the client to quickly scale their operations to meet market demand, accelerating their time to market by 50%.
• Enhanced Security and Compliance: Niveus implemented robust security measures, including Cloud Armour and Cloud SQL, to protect the client’s critical data and operations. This ensured that the client’s systems remained secure and compliant with industry regulations, fostering trust and reliability among their stakeholders.
• Real-Time Data Integration: Niveus facilitated the integration of real-time data monitoring through Pub/Sub, enabling the client to optimize vessel performance and conduct preventive maintenance. This real-time insight has been crucial in maintaining the operational efficiency and safety of the client’s fleet.
• Innovation Enablement: By offloading the management of local servers and infrastructure to Google Cloud, Niveus freed up the client’s internal resources. This allowed the client to focus on developing and deploying innovative solutions that advance their mission of sustainability in the maritime industry.

Power of Partnership

The partnership with Niveus Solutions has been instrumental in driving the client’s vision of transforming the maritime industry towards sustainability. Niveus brought in-depth expertise in cloud technologies and a profound understanding of the maritime sector’s unique challenges, enabling the client to seamlessly transition to GKE. This collaboration has empowered the client to leverage cutting-edge solutions, reducing overhead costs and allowing them to focus on innovation and growth. The synergy between the client’s industry-leading maritime solutions and Niveus’s cloud expertise has not only accelerated the client’s time to market but also enhanced their operational efficiency and global competitiveness.